Last updated: January 19, 2025

At Kunjji LLC, the goal is to make the shipping process clear, reliable, and easy to understand. This policy explains how orders are processed, shipped, and delivered, so customers know exactly what to expect after placing an order.

Shipping Destination

Kunjji LLC currently ships orders within the United States only. All available products on the website follow the same shipping structure and delivery options.

Delivery Time Information

Delivery timelines are provided for transparency and are divided into the following stages:

Order Cut-Off Time

Orders placed before 4:00 PM (cut-off time) are processed on the same business day. Orders placed after the cut-off time are processed on the next business day.

Handling Time

Handling time refers to the period required to prepare an order before shipment. This includes order verification, packaging, and dispatch. Most orders are prepared and shipped within 1–2 business days.

Transit Time

Transit time is the duration taken by the shipping carrier to deliver the package after it has been dispatched. Transit times may vary based on destination and carrier, but typically range between 3–5 business days within the United States.

Total Delivery Time

The total delivery time is the combination of handling time and transit time. Most customers can expect to receive their orders within 4–7 business days, excluding weekends and public holidays.

Shipping Cost

A flat shipping fee of $10 USD is applied to all orders, regardless of order size or quantity. The shipping cost is clearly displayed at checkout before payment is completed.

Currency

All prices, shipping charges, and transactions on the website are processed in USD (United States Dollars).

Shipping Carriers

Orders are shipped using trusted and reliable carriers, including UPS and FedEx. The selected carrier depends on the delivery location and logistical requirements.

Additional Information

  • Shipping timelines are estimates and may be affected by factors such as weather conditions, carrier delays, or high-volume periods.
  • Tracking details are provided once an order has been shipped, allowing customers to monitor delivery progress.
  • In rare cases of unexpected delays, customers are encouraged to reach out through the contact details provided on the website for assistance.

Kunjji LLC is committed to providing a smooth and transparent shipping experience and appreciates customer patience and trust throughout the delivery process.

Address and Contact Information Accuracy

Customers are responsible for ensuring that all shipping and contact details provided at checkout are complete, accurate, and up to date. This includes the full delivery address, recipient name, phone number, and any additional information required for successful delivery.

To reduce delivery issues, order details may be reviewed or confirmed before shipment. Orders cannot be dispatched until the provided information is verified. Kunjji LLC is not responsible for delivery delays, failed deliveries, or returned shipments caused by incorrect, incomplete, or unverifiable address or contact information submitted by the customer. Any additional shipping or re-delivery costs resulting from such issues may be the customer’s responsibility. Customers are advised to carefully review their details before completing an order to ensure timely and successful delivery.

Order Cancellation and Changes

If a customer wishes to cancel an order or make changes after placing it, contact should be made within 24 hours of order placement. During this time frame, the order is typically still in the processing stage and has not yet entered transit, making cancellation or updates possible.

Once an order has been processed and shipped, cancellation or modification may no longer be possible. In such cases, the order will continue through the delivery process and any applicable return procedures will apply in accordance with the Return and Refund Policy. Customers are encouraged to review their order details carefully before completing a purchase and to reach out promptly if any changes are required.